Save Up to 35% on Cisco SmartNet Renewals in 2026
Save Up to 35% on Cisco SmartNet Renewals in 2026
1. Purpose
This policy outlines how Enhanced Systems Ltd protects its systems, data, and digital assets from cyber threats. It supports secure operations and compliance with UK GDPR.
2. Scope
This policy applies to:
3. Cyber Security Principles
Enhanced Systems Ltd follows these core principles:
4. Access Control
5. Device Security
6. Email & Phishing Protection
Users must:
7. Data Security
8. Network Security
9. Incident Reporting
Any suspected cyber incident must be reported immediately to: adam.webster@enhancedsystems.co.uk
This includes:
10. Training
Staff will receive periodic cyber awareness training covering:
11. Review
This policy will be reviewed annually or after any major incident.
1. Introduction
These Website Terms & Conditions (“Terms”) govern your use of the Enhanced Systems Ltd website (“the Website”). By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, you must stop using the Website immediately.
2. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not:
We may suspend or restrict access to the Website at any time.
3. Information Accuracy
We aim to ensure all information on the Website is accurate and up to date. However:
4. Intellectual Property
All content on the Website, including text, images, logos, and graphics, is owned by Enhanced Systems Ltd or licensed to us.
You may not:
…any content without our written permission.
5. Third‑Party Links
The Website may contain links to third‑party sites. We are not responsible for:
6. Product Information
Product descriptions, pricing, and availability shown on the Website are for information only. All purchases are subject to:
7. Limitation of Liability
To the fullest extent permitted by law:
8. Privacy & Cookies
Use of the Website is also governed by:
These explain how we collect and process personal data.
9. Prohibited Use
You must not:
10. Changes to These Terms
We may update these Terms at any time. Continued use of the Website indicates acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively by the UK courts.
12. Contact
For questions about these Terms: adam.webster@enhancedsystems.co.uk
1. Introduction
This Privacy Policy explains how Enhanced Systems Ltd (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal data when you visit our website, contact us, purchase our services, or otherwise interact with us.
We aim to process personal data fairly, lawfully, and transparently in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where relevant, the Privacy and Electronic Communications Regulations (PECR). This notice describes what information we collect, why we use it, the lawful bases we rely on, how long we keep it, and the rights available to you.
2. Who we are
Data Controller: Enhanced Systems Ltd
Contact Email: adam.webster@enhancedsystems.co.uk
We are responsible for deciding how your personal data is processed.
3. What data we collect
Depending on how you interact with us, we may collect and process the following categories of personal data:
Identity and contact data
• Name
• Email address
• Phone number
• Billing/delivery address
Transaction and service data
• Payment details (processed securely via third-party providers)
• Purchase history
Technical data
• IP address
• Browser type and version
• Device information
• Website access, hosting, and security-related technical data
Communication and marketing data
• Records of correspondence with you, including enquiries, support requests, and complaints
• Your marketing preferences and subscription choices
Profile and usage data
• Information about how you use our website, products, and services
• Preferences, feedback, and survey responses where provided
4. How we collect your data
We collect personal data in a number of ways, including when you:
• Contact us by email, telephone, social media, or website forms
• Request information, quotations, support, or other services from us
• Purchase products or services, make payments, or enter into a contract with us
• Subscribe to newsletters, updates, or marketing communications
• Use our website, including through essential cookies and website security technologies
5. Sources of personal data
We usually collect personal data directly from you. In some cases, we may also receive information from website hosting providers, external CRM providers, marketing platforms, publicly available sources, or other third parties where this is lawful and relevant to providing our services or running our business.
6. How we use your data
We use personal data for the following purposes:
• Provide, manage, and deliver our products and services
• Administer customer accounts, contracts, orders, invoices, and payments
• Respond to enquiries, requests, complaints, and support issues
• Send service-related communications and administrative notices
• Improve our website, systems, products, and services
• Maintain security, prevent fraud, and protect our business and users
• Send marketing communications where permitted by law or where you have consented
• Comply with legal, regulatory, accounting, and tax obligations
We do not sell your personal data.
7. Legal basis for processing
Under UK GDPR, we must have a lawful basis for processing personal data. Depending on the circumstances, we rely on one or more of the following:
• Performance of a contract – where processing is necessary to provide requested products or services or to take steps before entering into a contract
• Legal obligation – where processing is necessary for compliance with legal or regulatory requirements
• Legitimate interests – where processing is necessary for our legitimate business interests, such as operating, improving, and securing our services, provided those interests are not overridden by your rights and freedoms
• Consent – where you have given clear consent, for example for certain cookies or marketing communications
8. Data security and storage
We use appropriate technical and organisational measures to help protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
These measures may include access controls, secure systems, restricted access to information, and the use of trusted service providers where appropriate.
• We keep personal data only for as long as it is reasonably necessary for the purposes described in this policy or to meet legal obligations
• Where third-party providers process data on our behalf, we expect them to apply appropriate security standards
9. Sharing your data
We may share personal data where necessary with carefully selected third parties such as:
• Payment processors and payment service providers
• IT, website hosting, external CRM, cloud storage, and software service providers
• Professional advisers such as accountants, legal advisers, insurers, and auditors
• Delivery, logistics, and communications providers where relevant
• Public authorities, regulators, law enforcement agencies, or courts where disclosure is required by law or is necessary to protect our legal rights
Where third parties process personal data on our behalf, they are required to act only on our instructions and to apply appropriate security measures.
We do not sell or rent personal data to third parties.
10. International transfers
Some of our suppliers or service providers may process personal data outside the UK. Where we make or permit a restricted transfer of personal data, we will take steps to ensure that appropriate safeguards are in place in accordance with UK data protection law. These safeguards may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum, or another lawful transfer mechanism, as appropriate.
11. Your data protection rights
Under UK data protection law, you may have the right to:
• Be informed about how your personal data is used
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request erasure of your personal data in certain circumstances
• Request restriction of processing in certain circumstances
• Object to processing where we rely on legitimate interests or use data for direct marketing
• Request data portability where applicable
• Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at adam.webster@enhancedsystems.co.uk. We may need to verify your identity before responding to your request.
12. Cookies and similar technologies
Our website may use cookies and similar technologies to support website operation, maintain security, and remember preferences where relevant.
• Strictly necessary cookies, which are required for core website functionality, hosting, and security
• Functionality cookies, which remember choices or preferences where relevant
• Third-party cookies or similar technologies that may be associated with external marketing or embedded ser-vices where used
Where required by law, we will ask for your consent before placing non-essential cookies or similar technologies on your device. You can also manage cookies through your browser settings, although doing so may affect how the website functions.
13. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements.
• Customer and financial records may be kept for up to 6 years where required for tax, accounting, or legal purposes
• Enquiry and correspondence records are kept only as long as reasonably necessary for follow-up, support, and business administration
• Marketing data is kept until you unsubscribe, opt out, or withdraw consent, unless we are required to keep a suppression record to respect your preferences
14. Marketing communications
Where permitted by law, we may send you information about our services that we believe may be relevant to you. We may also use third-party business and marketing platforms, including Cisco and LinkedIn, to promote our services or manage business development activity. Where consent is required, we will ask for it. You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided in the message.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or the way we process personal data. Any updated version will be made available on our website or otherwise provided on request, and the effective date will show when the latest changes took effect.
16. Complaints
If you have concerns about how we handle your personal data, we would appreciate the opportunity to address them first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
17. Contact information
If you have any questions about this Privacy Policy or about how we use your personal data, please contact:
Enhanced Systems Ltd
adam.webster@enhancedsystems.co.uk
COOKIE POLICY
Effective date: 9 May 2026
1. About this Cookie Policy
This Cookie Policy explains how Enhanced Systems Ltd uses cookies and similar technologies on its website in connection with its services as an independent network architecture and infrastructure consultancy. It should be read alongside our Privacy Policy.
2. What cookies are
Cookies are small text files placed on your device when you visit a website. They can help a website function properly, remember your preferences, improve performance, and provide information about how visitors use the site.
3. Cookies and similar technologies we may use
• Strictly necessary cookies to support core site functions, third-party hosting, page delivery, security, and basic website operation
• Security and anti-spam tools that may be used to protect contact forms and prevent automated abuse, including technologies provided through third-party verification services such as reCAPTCHA
• Functionality cookies that may remember choices or preferences where such features are enabled
• Third-party marketing or embedded service technologies that may arise where external business or marketing platforms are connected to the website or its contact functions
4. Why we use cookies
We use cookies and similar technologies to keep the website secure, support contact and enquiry functions, enable reliable hosting and page delivery, and remember preferences where relevant.
5. Consent and control
Where required by law, we will request your consent before placing non-essential cookies on your device. Strictly necessary cookies do not usually require consent. You can manage your preferences through any cookie banner or consent tool made available on the website and through your browser settings.
6. Third-party services
Some cookies or similar technologies may be placed by trusted third-party providers that support website hosting, contact form protection, external CRM functions, embedded services, or business and marketing activity. Those providers may process certain technical information in accordance with their own privacy terms.
7. How long cookies remain on your device
Some cookies are session cookies and expire when you close your browser. Others are persistent cookies and remain on your device for a longer period, depending on their purpose and settings.
8. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the technologies we use, legal requirements, or website functionality. The effective date at the top of this policy indicates when it was last revised.
9. Contact us
If you have questions about this Cookie Policy, please contact Enhanced Systems Ltd at adam.webster@enhancedsystems.co.uk.
WEBSITE TERMS AND CONDITIONS
Effective date: 9 May 2026
1. About these terms
These Website Terms and Conditions govern your use of the website operated by Enhanced Systems Ltd. By accessing or using the website, you agree to be bound by these terms. If you do not agree, you should not use the website.
2. Website operator
Enhanced Systems Ltd is a company registered in England and Wales with company number 17056194.
3. Acceptable use
• You must use the website only for lawful purposes
• You must not misuse the website by knowingly introducing malicious code, attempting unauthorised access, interfering with security, or disrupting the website or its related systems
• You must not use the website in a way that is fraudulent, abusive, defamatory, or otherwise unlawful
4. Intellectual property
Unless otherwise stated, all content on this website, including text, branding, design elements, graphics, and other materials, is owned by or licensed to Enhanced Systems Ltd. You may view and use the website for your own lawful business or informational purposes, but you must not copy, reproduce, distribute, modify, or exploit website content without prior written permission.
5. Information about services
The website provides general information about our network architecture, infrastructure review, and consultancy services. Any descriptions, examples, summaries, or case-style statements on the website are provided for general information only and do not form a binding offer or contractual commitment.
6. Enquiries and submissions
If you contact us through the website, by email, or by any enquiry form, you are responsible for ensuring that the information you provide is accurate and lawful to share. Submitting an enquiry does not create a contractual relationship and does not guarantee that we will accept any engagement.
7. No guarantee of results
We aim to ensure that information on the website is accurate and up to date, but we do not guarantee that the website, its content, or any service information will always be complete, current, uninterrupted, secure, or free from errors.
8. Liability
To the fullest extent permitted by law, we exclude all implied warranties, representations, and conditions relating to the website and its content. We will not be liable for any indirect or consequential loss arising from use of, or inability to use, the website. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited under applicable law.
9. Third-party links and services
The website may contain links to or integrations with third-party websites, platforms, or services. We do not control and are not responsible for the content, availability, security, or privacy practices of those third-party services.
10. Website availability
We may suspend, withdraw, update, or change all or any part of the website without notice. We do not guarantee that the website will always be available or uninterrupted.
11. Privacy and cookies
Use of the website may involve the processing of personal data and the use of cookies or similar technologies. Please refer to our Privacy Policy and Cookie Policy for further information.
12. Changes to these terms
We may amend these Website Terms and Conditions from time to time. Any updated version will take effect when published on the website unless stated otherwise.
13. Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms, unless mandatory law provides otherwise.
14. Contact
For questions about these Website Terms and Conditions, please contact Enhanced Systems Ltd at adam.webster@enhancedsystems.co.uk.
WEBSITE DISCLAIMER
Effective date: 9 May 2026
1. General information only
The content on this website is provided for general information only. It is intended to describe our services and share high-level information about network architecture, infrastructure readiness, and related technology topics. It is not legal, financial, regulatory, or other professional advice.
2. No reliance
You should not rely solely on information published on this website when making technical, commercial, legal, procurement, or operational decisions. You should obtain independent advice and carry out your own assessment before acting on website content.
3. Accuracy and completeness
While we make reasonable efforts to keep website content accurate and up to date, we make no representation, warranty, or guarantee that the information on the website is complete, accurate, or current at all times.
4. Third-party content and links
The website may include links to third-party websites, embedded content, or third-party tools. We are not responsible for the content, security, availability, or practices of any third-party site or service, and inclusion does not imply endorsement.
5. Website availability and security
Although we take reasonable steps to maintain the website, we do not guarantee that it will always be available, uninterrupted, secure, or free from bugs, errors, or harmful components.
6. Liability
To the fullest extent permitted by law, we disclaim liability for any loss or damage arising from reliance on website content or from use of, or inability to use, the website. Nothing in this disclaimer excludes or limits liability for fraud, fraudulent misrepresentation, or any matter that cannot lawfully be excluded or limited.
7. Governing law
This disclaimer is governed by the laws of England and Wales.
8. Contact
If you have questions about this Website Disclaimer, please contact Enhanced Systems Ltd at adam.webster@enhancedsystems.co.uk.